Need a torch?

Email support@fibdefense.com and include your device model, iOS or iPadOS version, and what happened.

Purchases

Gold packs are consumable App Store purchases. A verified purchase is delivered once. If an approved purchase was interrupted, reopen the Equipment & merchant screen while online so Cairnfall can reconcile it with the App Store.

Saved games

Progress is stored locally on your device. Deleting the app may delete the save. Consumable gold cannot be restored after app deletion because Apple does not provide a restore mechanism for consumable purchases.

Dungeon loot

Dropped loot remains recoverable while you stay in the current dungeon. Descending or leaving seals the floor, and anything left behind is permanently lost. This is an intended part of the game.

Backpack upgrades

Every hero begins with nine backpack slots. At camp, gold can permanently expand the pack by three slots at a time, up to eighteen. Gold can be earned through dungeon rewards and selling loot; purchasing gold is optional.